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IT and support

  • Access and help to AU services, systems and tools

IT services

AU offers you a number of IT services which can help you in your daily life.

Self-service

On mit.au.dk (Self-Service) you can find Student Self-Service (STADS), post.au.dk, applications, order student ID etc.

 

 

Before contacting IT support

Please check driftstatus.au.dk to see if the problems you are experiencing, are due to maintenance or operational problems at the AU systems.

  • Arts

    • Tåsingegade, Aarhus

    • Emdrup, Copenhagen

      • Tuborgvej 164, room A017 (see map)

        support.edu.it@au.dk

        Phone: 8716 1370

        Opening hours:
        Monday - Thursday: 8.30 - 15.30 (office hours 8.30 - 14.00)
        Friday: 10.00 - 15.00 (office hours 10.00 - 14.00)

  • Health

    • Personal requests

      • Bartholin, Aarhus

        • Wilhelm Meyers Allé 4 See map
          Building 1240 (main entrance)
          8000 Aarhus C

          Opening hours:
          Monday – Friday: 9.00 – 14.00
          NB! Closed on the 4th Thursday each month from 10-12 because of team meeting.

      • Tandlægeskolen, Aarhus

        • Vennelyst Boulevard 9 See map
          Building 1613, room 153

          8000 Aarhus C

          Opening hours:
          Monday – Friday: 9.00 – 14.00
          NB! Closed on the 4th Thursday each month from 10-12 because of team meeting.

      • Skejby

        • Palle Juul-Jensens Boulevard 99. See map
          Driveway 7, sign 17, the basement
          8200 Aarhus N

    • Email: health.it@au.dk

    • Phone: 8715 0922

      Opening hours:
      Monday - Thursday: 8.00 - 16.00
      Friday: 8.00 - 14.00
      NB! Closed on the 4th Thursday each month from 10-12 because of team meeting.

  • Aarhus BSS

    • Fuglesangs Allé, Aarhus

      • Building 2628, room M21
        bss.it@au.dk
        Phone 8715 0933

        Opening hours:
        Monday - Friday: 8.00 - 18.30
        Saturday: 8.30 - 15.30
        Sunday: Closed

        Christmas opening hours:
        Monday 19 December: 8.00-18.30
        Tuesday 20 December: 8.00-18.30
        Wednesday 21 December: 8.00-18.30
        Thursday 22 December: 8.00-18.30
        Friday 23 December: 8.00-14.00
        Saturday 24 December: Closed
        Sunday 25 December: Closed
        Monday 26 December: Closed
        Tuesday 27 December: 8.00-16.00
        Wednesday 28 December: 8.00-16.00
        Thursday 29 December: 8.00-16.00
        Friday 30 December: 8.00-16.00
        Saturday 31 December: Closed
        Sunday 1 January: Closed
        Monday 2 January: 8.00-18.30

    • Bartholins Allé, Aarhus

      • Building 1322 (see map)
        bss.it@au.dk
        Phone 8715 0933

        Opening hours:
        Monday - Friday: 8.00 - 16.00

        Christmas opening hours:
        Monday 19 December: 8.00-16.00
        Tuesday 20 December: 8.00-16.00
        Wednesday 21 December: 8.00-16.00
        Thursday 22 December: 8.00-16.00
        Friday 23 December: 8.00-14.00
        Saturday 24 December: Closed
        Sunday 25 December: Closed
        Monday 26 December: Closed
        Tuesday 27 December: 8.00-16.00
        Wednesday 28 December: 8.00-16.00
        Thursday 29 December: 8.00-16.00
        Friday 30 December: 8.00-16.00
        Saturday 31 December: Closed
        Sunday 1 January: Closed
        Monday 2 January: 8.00-16.00

    • Nobelparken, Aarhus

      • Building 1482 (by the cantine) (see map)
        bss.it@au.dk
        Phone 8715 0933

        Opening hours:
        Monday - Friday: 10.00 - 14.00
        Before 10.00 and after 14.00 contact the office at Bartholins Allé

        Christmas opening hours:

        (B) Please contact IT Support on Bartholins Allé

        Monday 19 December: Closed (B)
        Tuesday 20 December: Closed (B)
        Wednesday 21 December: Closed (B)
        Thursday 22 December: Closed (B)
        Friday 23 December: Closed (B)
        Saturday 24 December: Closed
        Sunday 25 December: Closed
        Monday 26 December: Closed
        Tuesday 27 December: Closed (B)
        Wednesday 28 December: Closed (B)
        Thursday 29 December: Closed (B)
        Friday 30 December: Closed (B)
        Saturday 31 December: Closed
        Sunday 1 January: Closed
        Monday 2 January: 10.00-14.00

    • Herning

      • Building 8001, room 3113 (see map)
        bss.it@au.dk
        Phone 8715 0933 (please use email)

        Opening hours:
        Monday - Friday: 8.00 - 16.00

        Christmas opening hours:
        Friday 23 December 2016 at 12:00 to Sunday 2 January 2017: Closed

  • Science and Technology

    • Campus, Aarhus

      • Gustav Wieds Vej 10, building 3140, room 135 (see map)
        aarhus.st.it@au.dk
        Phone: 8715 4010

        Opening hours:
        Monday – Thursday: 9.00 – 16.00
        Friday: 9.00 – 13.00

    • Katrinebjerg, Aarhus

    • Navitas, Aarhus

      • Inge Lehmanns Gade 10, 8000 Aarhus C, building 3210, room 03.205
        aarhus.st.it@au.dk
        Phone: 8715 4010

        Opening hours:
        Monday – Friday: 8.00 – 12.00

    • Silkeborg

    • Kalø

    • Foulum

      • Blichers Allé 20, building C20, room 2046 (see map)
        foulum.st.it@au.dk
        Phone: 8715 6068

        Opening hours:
        Monday – Thursday: 8.00 – 16.00
        Friday: 8.00 – 15.00

    • Årslev

      • Kirstinebjergvej 10, building 40C01 (see map)
        foulum.st.it@au.dk
        Phone: 8715 8385

        Opening hours:
        Monday – Thursday: 8.00 – 16.00
        Friday: 8.00 – 15.00

    • Roskilde

      • Frederiksborgvej 399, building A, room A1.08 (see map)
        roskilde.st.it@au.dk
        Phone: 8715 5050

        Opening hours:
        Monday – Thursday: 8.00 – 16.00
        Friday: 8.00 – 15.00

    • Flakkebjerg, Slagelse

      • Forsøgsvej 1, building A, room A101 (see map)
        foulum.st.it@au.dk
        Phone: 8715 1287

        Opening hours:
        Monday – Thursday: 8.00 – 16.00
        Friday: 8.00 – 15.00

  • Central administration

    • Helsingforsgade 10
      Building 5123, room 114
      adm.it@au.dk
      Phone: 8715 0955

      Opening hours:
      Monday - Friday: 9.00 - 15.00

      Christmas opening hours:
      Thursday 22 December: 8.00-13.00
      Friday 23 December: 8.00-13.00
      Saturday 24 December: Closed
      Sunday 25 December: Closed
      Monday 26 December: Closed
      Tuesday 27 December: 8.00-13.00
      Wednesday 28 December: 8.00-13.00
      Thursday 29 December: 8.00-13.00
      Friday 30 December: 8.00-13.00
      Saturday 31 December: Closed
      Sunday 1 January: Closed
      Monday 2 January: 8.00-15.00