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Before contacting IT support

Please check driftstatus.au.dk to see if the problems you are experiencing, are due to maintenance or operational problems at the AU systems.

  • Arts

    • Tåsingegade, Aarhus

    • Emdrup, Copenhagen

      • Tuborgvej 164, room A017 (see map)

        support.edu.it@au.dk

        Phone: 8716 1370

        Opening hours:
        Monday - Thursday: 8.30 - 15.30 (office hours 8.30 - 14.00)
        Friday: 10.00 - 15.00 (office hours 10.00 - 14.00)

  • Health

    • Personal requests

      • Bartholin, Aarhus

        • Wilhelm Meyers Allé 4 See map
          Building 1240 (main entrance)
          8000 Aarhus C

          Opening hours:
          Monday – Friday: 9.00 – 14.00
          NB! Closed on the 4th Thursday each month from 12-14 because of team meeting.

      • Tandlægeskolen, Aarhus

        • Vennelyst Boulevard 9 See map
          Building 1613, room 153

          8000 Aarhus C

          Opening hours:
          Monday – Friday: 9.00 – 14.00
          NB! Closed on the 4th Thursday each month from 12-14 because of team meeting.

      • Skejby

        • Palle Juul-Jensens Boulevard 99. See map
          Driveway 7, sign 17, the basement
          8200 Aarhus N

    • Email: health.it@au.dk

    • Phone: 8715 0922

      Opening hours:
      Monday - Thursday: 8.00 - 16.00
      Friday: 8.00 - 14.00
      NB! Closed on the 4th Thursday each month from 12-14 because of team meeting.

  • Aarhus BSS

    • Fuglesangs Allé, Aarhus

      • Building 2628, room M21
        bss.it@au.dk
        Phone 8715 0933

        Opening hours:
        Monday - Friday: 8.00 - 18.30
        Saturday: 8.30 - 15.30
        Sunday: Closed

        Christmas season:
        Friday 22 December: 8-18.30
        Saturday 23 December: Closed
        Sunday 24 December: Closed
        Monday 25 December: Closed
        Tuesday 26 December: Closed
        Wednesday 27 December: 8-16
        Thursday 28 December: 8-16
        Friday 29 December: 8-16
        Saturday 30 December: Closed
        Sunday 31 December: Closed
        Monday 1 January: Closed
        Tuesday 2 January: 8-18.30

    • Bartholins Allé, Aarhus

      • Building 1322 (see map)
        bss.it@au.dk
        Phone 8715 0933

        Opening hours:
        Monday - Friday: 8.00 - 16.00

        Christmas season:
        Friday 22 December: 8-16
        Saturday 23 December: Closed
        Sunday 24 December: Closed
        Monday 25 December: Closed
        Tuesday 26 December: Closed
        Wednesday 27 December: 8-16
        Thursday 28 December: 8-16
        Friday 29 December: 8-16
        Saturday 30 December: Closed
        Sunday 31 December: Closed
        Monday 1 January: Closed
        Tuesday 2 January: 8-16

    • Herning

      • Building 8001, room 3113 (see map)
        bss.it@au.dk
        Phone 8715 0933 (please use email)

        Opening hours:
        Monday - Friday: 8.00 - 16.00

        Christmas season:
        Friday 22 December 2017 - Monday 1 January 2018: Closed

  • Science and Technology

    • Campus, Aarhus

      • Ny Munkegade 120, Building 1521, room 310 (see map)
        aarhus.st.it@au.dk
        Phone: 8715 4010

        Opening hours:
        Monday – Thursday: 9.00 – 16.00
        Friday: 9.00 – 13.00

        Christmas opening hours:
        Wednesday 27 December: 9.00-13.00
        Thursday 28 December: 9.00-13.00
        Friday 29 December: 9.00-13.00

    • Katrinebjerg, Aarhus

      • Åbogade 34, Hopper building 5346, room 028 (see map)
        aarhus.st.it@au.dk
        Phone: 8715 4010

        Opening hours:
        Monday – Friday: 9.00 – 13.00

        Christmas opening hours:
        The helpdesk is closed between Christmas and New Year

    • Navitas, Aarhus

      • Inge Lehmanns Gade 10, 8000 Aarhus C, building 3210, room 03.205
        aarhus.st.it@au.dk
        Phone: 8715 4010

        Opening hours:
        Monday – Friday: 8.00 – 12.00

        Christmas opening hours:
        The helpdesk is closed between Christmas and New Year

    • Silkeborg

      • Vejlsøvej 25, room M1.05 (see map)
        roskilde.st.it@au.dk
        Phone: 8715 1379

        Opening hours:
        Monday – Thursday: 8.30 – 16.00
        Friday: 8.30 – 15.00

        Christmas opening hours:
        The helpdesk is closed between Christmas and New Year.
        Staff are on call at the help desk number
        during normal business hours
        and can respond to acute cases via e-mail.

    • Kalø

      • Grenåvej 12, lok. H2.11 (see map)
        roskilde.st.it@au.dk
        Phone: 8715 1368

        Opening hours:
        Monday – Thursday: 8.00 – 15.30
        Friday: 8.00 – 15.00

        Christmas opening hours:
        The helpdesk is closed between Christmas and New Year.
        Staff are on call at the help desk number
        during normal business hours
        and can respond to acute cases via e-mail.

    • Foulum

      • Blichers Allé 20, building C20, room 2046 (see map)
        foulum.st.it@au.dk
        Phone: 8715 6068

        Opening hours:
        Monday – Thursday: 8.00 – 16.00
        Friday: 8.00 – 15.00

        Christmas opening hours:
        The helpdesk is closed between Christmas and New Year.
        Staff are on call at the help desk number
        during normal business hours
        and can respond to acute cases via e-mail.

    • Årslev

      • Kirstinebjergvej 10, building 40C01 (see map)
        foulum.st.it@au.dk
        Phone: 8715 8385

        Opening hours:
        Monday – Thursday: 8.00 – 16.00
        Friday: 8.00 – 15.00

        Christmas opening hours:
        The helpdesk is closed between Christmas and New Year.
        Staff are on call at the help desk number
        during normal business hours
        and can respond to acute cases via e-mail.

    • Roskilde

      • Frederiksborgvej 399, building A, room A1.08 (see map)
        roskilde.st.it@au.dk
        Phone: 8715 5050

        Opening hours:
        Monday – Thursday: 8.00 – 16.00
        Friday: 8.00 – 15.00

        Christmas opening hours:
        The helpdesk is closed between Christmas and New Year.
        Staff are on call at the help desk number
        during normal business hours
        and can respond to acute cases via e-mail.

    • Flakkebjerg, Slagelse

      • Forsøgsvej 1, building A, room A101 (see map)
        foulum.st.it@au.dk
        Phone: 8715 1287

        Opening hours:
        Monday – Thursday: 8.00 – 16.00
        Friday: 8.00 – 15.00

        Christmas opening hours:
        The helpdesk is closed between Christmas and New Year.
        Staff are on call at the help desk number
        during normal business hours
        and can respond to acute cases via e-mail.

  • Central administration

    • Helsingforsgade 10
      Building 5123, room 114
      adm.it@au.dk
      Phone: 8715 0955

      Opening hours:
      Monday - Friday: 8.00 - 15.00

      Opening hours between Christmas and New Year:
      Wednesday 27 December: 8-13
      Thursday 28 December: 8-13
      Friday 29 December: 8-13

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