Over the course of the last four months, Torben M. Andersen and the other members of the internal group of experts have been in the throes of developing the report that has now been published on this site. Despite the size and diversity of the organisation, the report identifies clear patterns. The report has come together with considerable support from the employees, students and management. In this article, Torben M. Andersen accounts for the work the expert group have done to identify the internal problems at the university.