Contact IT-support

New IT support system being rolled out

From 26 January, AU will be introducing a new IT support system. As a result, the user interface on support.au.dk will look different than usual.

Submit your IT support case at support.au.dk

On support.au.dk, you can contact the IT support if you need help with an IT-related problem. Your enquiry will be handled as quickly as possible, and if you have ongoing cases, you can also check their status here.

We recommend that you create your case directly on support.au.dk using the button below rather than by email or phone, as this shortens processing time and allows you to receive a faster response.

Local IT supports

You can also contact your local IT support if you are unable to find the right help on support.au.dk.