Contact and Study Service

Changed contact options due to the Corona/COVID-19

On the basis of the authorities' instructions regarding Corona/COVID-19, Study Service and Student counselling at Natural Science and Technical Sciences are closed for personal appointments until further notice.

You can contact Study Service and Student counselling in the following ways:

Study Service can only be reached by the e-mail address above.  

You can book appointments on phone or Skype with the student welfare counsellors.
You do this under 'Student counselling' > 'Contact student counselling' > 'Student welfare counselling'. 
Otherwise send an e-mail to Student counselling by the e-mail address above.

You can contact the student counsellors by their e-mails, and you can book appointments on Skype with some, but not all. 
You find the student counsellors' individual contact information under 'Student counselling' > 'Contact student counselling' > 'Student counsellors'.

Contact the Studies Administration by email in July

In July, there will be few people at work in the Studies Administration, but you can still get in touch with us via the following emails:

  • Questions related to your study and study administration: studieservice.st@au.dk 
  • General counselling-related questions: vejledning.st@au.dk 
  • The student counsellors' emails are found under 'Student Counselling' in the menu

You must expect a longer response time than usual. Please write to only one of the emails with the same question - we will make sure to send it to the right one if necessary.

Contact information

You find information about programme coordinators, head of degree programme, and educations committee in the menu.

Office hours and contact to Study Service ST

Study Service is a drop-in service where you can get answers to questions related to your study, such as:

  • Teaching (e.g. registration for courses, Bachelor -and Master degree contract)
  • Exam (e.g. exam registration, first-year exam)
  • Exemptions
  • Case processing
  • Delays
  • Credit
  • Stays abroad (every Wednesday)
  • - and other questions relating to your study program you may have.

You find Study Service here:

Relevant e-mail addresses: