Aarhus BSS Student Services

Opening hours during COVID-19


From 29 January 2021, Aarhus BSS Student Services can be contacted on Tel. +45 8716 4026 between 8:00 and 15:00 on all weekdays.  

You can also reach Aarhus BSS Student Services via email: studentservices.bss@au.dk

We will answer your emails on all weekdays from 8:00 - 15:00.

When you contact us via e-mail, we encourage you to use your AU email (studentnumber@post.au.dk). Please remember to state your full name and degree programme.

Unfortunately, due to the Covid-19 situation, we are not able to meet you or offer our service on campus at the moment. While we wait for the situation to change we encourage you to contact us by email or telephone instead.   

What type of help do Aarhus BSS Student Services offer?


At Aarhus BSS Student Services, we offer guidance and advice on any practical and administrative questions you might have in relation to your degree programme.

We can help you with:

  • Submission of assignments and the Master’s thesis
  • Transcripts of grades
  • Verification of degree programme
  • Confirmation of enrolment
  • Questions on course and exam registrations
  • Submission of applications for dispensation and examination appeals
  • How to use the study portals and the Stads self-service system

If you have any questions regarding your specific study programme, please contact the student counsellors on your degree programme. You can find their contact information under > Counselling.    

If you have questions of a more specific nature to employees in AU Studies, Aarhus BSS, who handles your study programme, you can find their contact information in the below table.




Board of studies support

Hanne Falsig


871 52392

Board of studies support

Sofie Veje


871 53679

Exemptions Ditte Marie Nielsen 


871 53589
Credit transfer and preliminary approval Ditte Marie Nielsen 


871 53589

Examination complaints

Tina Lindhardt


871 52386

Student counselling

Student counsellor


871 64332

Student welfare counselling

Lene Birkegaard Pedersen



Study administration (Bachelor)

Louise Bonne Rasmussen


871 53612

Study administration (Master)

Marianne Petersen


871 52365