Corona

Students at Aarhus BSS

  • Find contact information and the latest information for students at Aarhus BSS.

In the below “FAQ for students at Aarhus BSS”, you will find answers to the most frequently asked questions from students at Aarhus BSS.

In the “AU FAQ”, you will find answers to the questions that apply to all AU students. You can also chat with a student counsellor. The chat is open all weekdays from 8 to 16.

If you can’t find an answer to your questions in the “AU FAQ” or the “FAQ for students at Aarhus BSS”, you are welcome to contact us.

FAQ for Aarhus BSS students

General information

How do I stay updated? Where can I find more information?

You will be informed on an ongoing basis via your AU email and Blackboard. You can also find current information for students at Aarhus BSS on this page. In AU’s FAQ and chat for students, you can find information that applies to all AU students.

Where can I get stamped transcript of records and other documentation?

You can contact Student Services by email and they can help you with transcripts of your grades and other documentation. Please write to: studentservices.bss@au.dk

Remember that we are currently working under exceptional circumstances so please be patient and expect longer response times than normal.

Teaching and classes

Are there any classes while the university is closed?

During this period, Aarhus BSS will offer students alternative teaching formats. In your course forum on Blackboard, your lecturer will keep you informed on the alternative teaching formats of your individual courses in the weeks to come. We have never before worked with digital teaching formats on such a large scale. Therefore, we ask for your patience in case not everything is working optimally.

Exam
Bachelor's project and Master's thesis defences

How will Bachelor's project and Master's thesis defences be conducted?

If you are registered for an oral defence/exam in relation to your Bachelor’s project or Master’s thesis in the near future, you may choose between getting a grade based on your written assignment or participating in an oral defence. During AU’s physical lockdown, the oral exams will be conducted via Skype.

Exchange

I am planning to study abroad in autumn 2020. Can I go?

We expect that students who are planning to study abroad in autumn 2020, can carry through their stay as planned. However, the situation changes all the time, and AU encourages everyone to stay updated on the travel advice of the Ministry of Foreign Affairs of Denmark (www.um.dk) and to consult the travel advisories issued by the authorities in the country you’re planning to travel to. If it becomes impossible for students to study abroad at their chosen destination, they may stay at home and complete the semester at AU instead. It won’t be possible to get an alternative exchange agreement instead. This is both because a lot of students may end up being affected, and because it is not possible to predict whether an alternative destination will be affected by the coronavirus as well. Please contact your international coordinator to find out more.

As we are expecting that you will be able to study abroad, you do not need to register for courses in the upcoming registration period from 1 to 5 May.

How does the coronavirus situation affect my Aarhus BSS Travel Grant?

As a student at Aarhus BSS, you will receive an Aarhus BSS Travel Grant regardless of whether you interrupt your stay or transfer less than the required ECTS credits. You do not need to submit documentation for your travel expenses, etc. to receive the grant. Students who are eligible for the Aarhus BSS Travel Grant will receive further information via email.

If you need to apply for the Aarhus BSS Travel Grant after studying abroad, please note that the 1 May application deadline has been extended to 1 June with an additional deadline on 1 September.

Write to Aarhus BSS Student services

Aarhus BSS Student Services would like to help you if you have any practical and administrative questions about your degree programme.

On the basis of the authorities' instructions regarding coronavirus, we will be closing Aarhus BSS Student Services up to and including 27 March 2020. However, we will be answering emails on a daily basis. 

If you have questions, please write to: studentservices.bss@au.dk

When you contact us by email, you must use your AU email. AU's email system is a secure system, and it provides you with the best protection for your personal data.

This is also why we will always reply to you using your AU email.

Write to your student counsellor

The student counsellors' offices are closed up to  and including 27 March 2020. This means that you cannot call us or meet us in person. However, we will answer emails on a daily basis.

If you have any questions, please write to:

When you contact us by email, you must use your AU email. AU's email system is a secure system, and it provides you with the best protection for your personal data.

This is also why we will always reply to you using your AU email.

Student welfare counsellors - Aarhus BSS

You are welcome to contact the student welfare counsellor for your degree programme. We will answer our phones and emails on all weekdays within normal working hours.

When you contact us by email, you must use your AU email. AU's email system is a secure system, and it provides you with the best protection for your personal data.

This is also why we will always reply to you using your AU email.


Study information

2020.04.07 | Students

AU INTRODUCES TWO-STEP AUTHENTICATION ON AU-ACCESS (VPN)

If you use AU-Access (VPN) to access a number of AU services from home, please note that the university introduces two-step authentication from 1 May 2020. This means that you must set up two-step authentication before 1 May in order to be able to continue to use VPN.

2020.03.25 | Students

The period for staying home is extended until 13 April

Yesterday on 23 March, the Danish Government extended the period in which everyone in Denmark must work from home. This means that we will maintain our current solutions for conducting teaching and exams at Aarhus University - for now up and until 13 April.

2020.03.13 | Students

Updated information on teaching and exams at Aarhus BSS

Below you will find updated information on teaching and exams, etc. in connection with the physical closure of Aarhus University.

Write to Aarhus BSS Student services

Aarhus BSS Student Services would like to help you if you have any practical and administrative questions about your degree programme.

On the basis of the authorities' instructions regarding coronavirus, we will be closing Aarhus BSS Student Services up to and including 27 March 2020. However, we will be answering emails on a daily basis. 

If you have questions, please write to: studentservices.bss@au.dk

When you contact us by email, you must use your AU email. AU's email system is a secure system, and it provides you with the best protection for your personal data.

This is also why we will always reply to you using your AU email.

Write to your student counsellor

The student counsellors' offices are closed up to  and including 27 March 2020. This means that you cannot call us or meet us in person. However, we will answer emails on a daily basis.

If you have any questions, please write to:

When you contact us by email, you must use your AU email. AU's email system is a secure system, and it provides you with the best protection for your personal data.

This is also why we will always reply to you using your AU email.

Student welfare counsellors - Aarhus BSS

You are welcome to contact the student welfare counsellor for your degree programme. We will answer our phones and emails on all weekdays within normal working hours.

When you contact us by email, you must use your AU email. AU's email system is a secure system, and it provides you with the best protection for your personal data.

This is also why we will always reply to you using your AU email.