FAQ about post.au.dk

How do I log on to post.au.dk?

Go to post.au.dk and log on with:

  • Username: au<AUID>@uni.au.dk (e.g. au123456@uni.au.dk)
  • Password: the same as on mitstudie.au.dk (Selv-service)

How to set up your email client

Here, you will find guides that will help you to start using your AU email address regardless of your chosen email program and setup.

If you do not wish to use Outlook or AppleMail, please use the following information:

  • Username and password: Your mitstudie.au.dk username and password
  • Incoming server: post.au.dk
  • Protocol: IMAP

I have forgotten my password to post.au.dk, what do I do?

Access your mailbox in post.au.dk with your username and password to mitstudie.au.dk (Self-service). If you have forgotten your password, please go to https://adgang.au.dk/en 

Can I get another email address?

On mit.au.dk (Self-service) and E-mail addresses you can find your email addresses:

  • studentID@post.au.dk
  • firstname.(middlename.)lastname@post.au.dk

Go to Create alias to change your email name (before @). All former email alias will be deleted in order to others to be able to use them.

What is the size of my mailbox?

You have unlimited space in your mailbox. However, there is a limit of 50 MB when you attach files.

Please be aware that some types of files (e.g. images) take up more space when they are attached so the practical limit is 40-45 MB.

 

What happens to my email when I no longer study at AU?

  • For an unspecified period of time, you keep your post.au.dk email address and can continue to log on e.g. through http://mitstudie.au.dk.
  • If you do not remember your password, you can order a new password at https://adgang.au.dk/en. The new password will be sent to the email address we might have on you. You can also log on to mit.au.dk (Self-service) using NemID. (Click ‘WAYF-login’ and select ‘NemID’ as your institution).
  • If you do not remember your password and if you cannot use NemID, it is not possible to access your email.