Health IT-support

BEFORE you contact us, make sure to be updated about interruptions to servicepages, unreachable homepages and general info at: serviceinfo.au.dk

Press grey box to the right: "See status for IT-og FM services at serviceinfo.au.dk"

Portal, mail or phone

Portal: support.au.dk - press to make a case/incident

Mail: health.it@au.dk - press to send an email

Phone: +45 87 15 09 22 


Phone is open: 

Monday - thursday: 7.45am  - 3.30 pm
Friday: 7.45 am - 2.30 pm

NOTE - the phone is closed due to staff meeting every fourth thursday during the ongoing month, from 10 am to 12pm. These dates for first six months of 2025 are: 23rd of january, 27th of february, 27th of march, 24th of april, 22nd of may, 26th of june. 

Personal contact and opening hours - Press to see a map