Do you work in Emdrup, the Nobel Park, Kasernen or on Trøjborgvej – and have you spotted a dripping tap or noticed a flashing lightbulb? Please contact Arts Building Services via the DaluxFM Helpdesk. This is easily done using the app or on your PC. All staff and students at Aarhus University can now register maintenance tasks like this via the DaluxFM Helpdesk.
Please continue to register maintenance tasks at Katrinebjerg (tel. 8715 0539) and Moesgaard (tel. 8716 2529) by phoning your local maintenance staff.
Download and log on to DaluxFM app:
Register an assignment:
You will then receive a confirmation email, and Arts Building Operations and Maintenance will process your request as soon as possible. If we need any extra information about the assignment, we will contact you. If we write to you, you just need to reply to the email you have received and your response will be saved as part of the relevant assignment on Dalux FM.
Log on to DaluxFM web:
Register an assignment:
You will then receive an email. In the email, there will be a link where you can follow your case.
You can find the Dalux FM manual here
You can find an information poster to display locally here (in progress)
This video gives a brief introduction to the Dalux FM Helpdesk system.
If you have any general questions about the system, you are welcome to contact:
Ib Rasmussen: email: ihr@au.dk , tlf: 87152267
Susie Petersson: email: supe@au.dk , tlf: 87151676