WISEflow

WISEflow is AU's common system for digital exams. 

On this page, you will find technical guides to WISEflow and find out what you need to be aware of before and during the exam. You will also find a link to the IT support in case you experience technical problems with the system.



Technical guides


Before the exam


Flow overview

In WISEflow, exams are called "flows", and the "Flow overview" gives you an overview of your exams. Here you can see the status of the individual exams and the type of exam in question.

You can try out the different exam types by using the test function (“Demoflow”).

Try the tutorial below to find out more about the flow overview and demoflows.

Start and end time of your exam (important information about time zones)

You can view the start and end time of your exam in WISEflow. Please note that WISEflow displays times based on the time zone settings of your computer.

If your computer is set to a different time zone than Danish time (CET/CEST), the times shown in WISEflow may appear different — even though the actual exam time has not changed.

Example:

If your computer is set to West Greenland Standard Time (Nuuk), an exam scheduled for 12:00 Danish time will be shown as 08:00 in WISEflow.

On most computers, the time zone is adjusted automatically based on your location. If this does not happen automatically, you must ensure that your computer is set to Danish time in order for exam times to be displayed correctly.

WISEflow synchronizes the time when a flow is opened. If you change time zones or travel between time zones, you should therefore close and reopen the flow, or log out and log back into WISEflow, to ensure the times are updated correctly.

Find more information about your exam

By clicking the individual flows in the flow overview, you will get more information about the exams e.g. exam date and other important information.

Find out more in the tutorial below.

Before written on-site exams

Download the Device Monitor

When the Device Monitor is activated, the programme will automatically take screenshots of your screen during the exam.

It will depend on the individual exam whether you have to activate the Device Monitor. You will be notified about this before the exam.

You can read more about Device Monitor here.

Download Device Monitor and minimum requirements.

Download the lockdown-browser

The lockdown browser is used in written exams with no aids. It ensures that you cannot access any other material than the exam assignment and any permitted external ressources during the entire exam.

For minimum requirements to run the lockdown-browser look here.

It's important that you download, install and try out the lockdown-browser well ahead of the exam. See how in the tutorial below.

During the exam - tutorials


Withdraw a submission

In WISEflow, you are able to withdraw your submission – however only in case of ordinary take-home assignments and only until the submission deadline has passed. If a withdrawal is not possible, you will be notified of this before submitting your exam paper.

Find out how to withdraw your submission in the tuturial below. 

Submit an exam paper

Group formation

If your exam flow has been set up to Group submission, you may submit your paper as a member of a group or alone in a one-person group.

To be able to submit your assignment, you (or another person from your group), must form a group in WISEflow. Please note that you need to form a group even if you're in a one-person group and that you cannot form the group until the exam flow has started.

See how you form a group in the tutorial below.

During written on-site exams

FLOWlock - the basics

FLOWlock is a special type of flow in WISEflow, which is tailored to on-site examinations with limited or no aids permitted.

A FLOWlock exam takes place entirely in a designated lockdown browser, where you will get access to a built-in text editor which limits your access to all other than the allowed programmes on your computer while the flow is active.

To take a FLOWlock exam, you must download, install and test the lockdown browser before the exam (find out how here).

In the tutorial below, you can see what you need to do in WISEflow when taking a FLOWlock exam. Before the exam, you can test the various FLOWlock elements in a demo flow, which you access from the bottom of your flow overview

External ressources in FLOWlock

In some FLOWlock exams, you will be permitted to access e.g. your own notes and selected websites. In WISEflow, these are referred to a "external ressources".

Find out how to use external ressources in the tutorial below.

Text formating in FLOWlock

In FLOWlock exams, you will get access to a text editor in WISEflow. See how you format your text in the tutorial below.

Digitizing appendix material in FLOWlock

In FLOWlock you may add various appendix materials. See how you digitize your material in the tutorial below.

Exam using Device Monitor

Use of compensatory IT aids during an exam

Have you been granted an exemption to use compensatory IT aids during a written on-site exam? Here you can find guidance based on the type of exam you are taking.

FLOWlock exam

If you have been granted an exemption to use compensatory IT aids during a FLOWlock exam, the following applies:

  • You must complete and submit your exam paper in the text field in the FLOWlock browser, in the same way as other students. You are not allowed to use Word or other word-processing programmes.

  • You will be able to use your compensatory IT aids in the text field in the FLOWlock browser, during your exam.

  • You may access the aids (e.g. books/notes) permitted for the specific exam digitally, offline on your computer. Online books provided through Nota may be accessed online if they are not available offline.

  • You must have Device Monitor enabled throughout your exam. You can read about how to download Device Monitor in this guide: Download Device Monitor.

  • If you are unable to access your compensatory IT aids during the exam, you must contact the exam supervisor immediately.

  • You cannot test your compensatory IT aids in the FLOWlock demo flow, but you will be able to use them during the actual exam in the text field in the FLOWlock browser.

FLOWmulti (MCQ) exam in lockdown browser

If you have been granted an exemption to use compensatory IT aids during a FLOWmulti (MCQ) exam in the lockdown browser, the following applies:

  • You must complete and submit your exam paper in the FLOWmulti module, in the same way as other students. You are not allowed to use Word or other word-processing programmes.

  • You will be able to use your compensatory IT aids in the FLOWmulti module, during your exam.

  • You may access the aids (e.g. books/notes) permitted for the specific exam digitally, offline on your computer. Online books provided through Nota may be accessed online if they are not available offline.

  • Your exam will be conducted under enhanced supervision.

  • If you are unable to access your compensatory IT aids during the exam, you must contact the exam supervisor immediately.

Analog exam (conducted on paper)

If you have been granted an exemption to bring a PC and use compensatory IT aids during an analog exam, the following applies:

  • You may complete your exam paper digitally on your PC and submit it as a PDF file in the flow.

  • You may use a standard word‑processing program to complete your exam paper. Note, however, that you may only use Word or other word‑processing programmes for text editing. Add‑ins, such as WordMat, must be uninstalled before the exam.

  • You will be able to use your compensatory IT aids during the exam.

  • You may access the aids (e.g. books/notes) permitted for the specific exam digitally, offline on your computer. Online books provided through Nota may be accessed online if they are not available offline.

  • You must have Device Monitor enabled throughout your exam. You can read about how to download Device Monitor in this guide: Download Device Monitor.

Other on-site exams (Assign)

If you have been granted an exemption to use compensatory IT aids during a FLOWassign-exam, the following applies.

  • You must complete and submit your exam paper, in the same way as other students.

  • You may use your compensatory IT aids during your exam.

  • You may access the aids (e.g. books/notes) permitted for the specific exam digitally. If internet is not permitted for the specific exam, the aids must be accessed offline on your computer. Online books provided through Nota may, however, be accessed online if they are not available offline.

  • You must have Device Monitor enabled throughout your exam, in the same way as other students.



How to log in

Support

Technical support (e.g. login to WISEflow or similar): Contact your faculty's IT support  here

Administrative support (enrollment for exams, my exam is not visible or similar):  Contact your faculty's student administration:

Arts: 

Mail: studiecenter.arts@au.dk

Tel: 8715 0933

Aarhus BSS: 

Mail: bss.it@au.dk 

Tel: 8715 0933

Service portal: https://support.au.dk/

Health: 

Mail: health.studieservice@au.dk

Nat-Tech: 

Mail: studieservice.nat-tech@au.dk