It's very important that you often check your AU-email (studentnumber@post.au.dk).

All written information between AU and your takes place to/from your AU-email.

You can access your AU-email through mitstudie.au.dk/en.   

You find manuals for setting up your AU-email and FAQ here.

You find IT support (print and copy, selfservice, etc) for students here.

Before you contact IT-support, please check serviceinfo.au.dk to see if the problems you experience are caused by maintenance or interruptions in AU's systems.