Before contacting IT support

Please check serviceinfo.au.dk to see if the problems you are experiencing, are due to maintenance or operational problems at the AU systems.

• Arts

  • Tåsingegade, Aarhus

    • Building 1442, room 019 (see map)

      arts.it@au.dk

      Phone: 8715 0911
      
      Opening hours:
      Monday - Friday: 8.00 - 15.30

  • Emdrup, Copenhagen

    • Tuborgvej 164, room A017 (see map)

      support.edu.it@au.dk

      Phone: 8716 1370
      
      Opening hours:
      Monday - Thursday: 8.30 - 15.30 (office hours 8.30 - 14.00)
      Friday: 10.00 - 15.00 (office hours 10.00 - 14.00)

• Health

  • Personal requests

    • Bartholin, Aarhus

      • Wilhelm Meyers Allé 4 See map
        Building 1240 (main entrance)
        8000 Aarhus C
        
        Opening hours:
        Monday – Friday: 9.00 – 14.00
        NB! Closed on the 4th Thursday each month from 12-14 because of team meeting.

    • Tandlægeskolen, Aarhus

      • Vennelyst Boulevard 9 See map
        Building 1613, room 153
        
        8000 Aarhus C
        
        Opening hours:
        Monday – Friday: 9.00 – 14.00
        NB! Closed on the 4th Thursday each month from 12-14 because of team meeting.

    • Skejby

      • Palle Juul-Jensens Boulevard 99. See map
        Driveway 7, sign 17, the basement
        8200 Aarhus N

  • Email: health.it@au.dk

  • Phone: 8715 0922
    
    Opening hours:
    Monday - Thursday: 8.00 - 16.00
    Friday: 8.00 - 14.00
    NB! Closed on the 4th Thursday each month from 12-14 because of team meeting.

• Aarhus BSS

  • Fuglesangs Allé, Aarhus

    • Building 2628, room M21
      bss.it@au.dk
      Phone 8715 0933
      
      Opening hours:
      Monday - Friday: 8.00 - 18.30
      Saturday: 8.30 - 15.30
      Sunday: Closed
      
      23 December 2019 - 6 January 2020
      Monday: 8-15
      Monday 23 December: 8-18.30
      Tuesday 24 December: Closed
      Wednesday 25 December: Closed
      Thursday 26 December: Closed
      Friday 27 December: 9-15
      Saturday 28 December: Closed
      Sunday 29 December: Closed
      Monday 30 December: 9-15
      Tuesday 31 December: Closed
      Wednesday 1 January: Closed
      Thursday 2 January: 8-18.30
      Friday 3 January: 8-18.30
      Saturday 4 January: 8.30-15.30
      

  • Bartholins Allé, Aarhus

    • Building 1322 (see map)
      bss.it@au.dk
      Phone 8715 0933
      
      Opening hours:
      Monday - Friday: 8.00 - 16.00
      
      23 December 2019 - 6 January 2020
      Monday: 8-15
      Monday 23 December: 8-16
      Tuesday 24 December: Closed
      Wednesday 25 December: Closed
      Thursday 26 December: Closed
      Friday 27 December: 9-15
      Saturday 28 December: Closed
      Sunday 29 December: Closed
      Monday 30 December: 9-15
      Tuesday 31 December: Closed
      Wednesday 1 January: Closed
      Thursday 2 January: 8-16
      Friday 3 January: 8-16
      

  • Herning

    • Building 8001, room 3113 (see map)
      bss.it@au.dk
      Phone 8715 0933 (please use email)
      
      Opening hours:
      Monday - Friday: 8.00 - 16.00
      On Fuglesangs Allé there are extented opening hours. You are welcome to call us for IT support.
      
      Tuesday 24 December 2019 – Wednesday 1 January 2020: Closed
      
      Please advert your enquiries to Bartholins Allé or Fuglesangs Allé
      

• Science and Technology

  • Campus, Aarhus

    • Ny Munkegade 120, Building 1521, room 310 (see map)
      aarhus.st.it@au.dk
      Phone: 8715 4010
      
      Opening hours:
      Monday – Thursday: 8.30 – 14.30
      Friday: 8.30 – 12.30

  • Katrinebjerg, Aarhus

    • Åbogade 34, Hopper building 5346, room 028 (see map)
      aarhus.st.it@au.dk
      Phone: 8715 4010
      
      Opening hours:
      Monday – Friday: 9.00 – 13.00

  • Navitas, Aarhus

    • Inge Lehmanns Gade 10, 8000 Aarhus C, building 3210, room 03.205
      aarhus.st.it@au.dk
      Phone: 8715 4010
      
      Opening hours:
      Monday – Friday: 8.00 – 11.30 and 12.00-13.30

  • Silkeborg

    • Vejlsøvej 25, room M1.05 (see map)
      support.lokationer.st.it@au.dk
      Phone: 8715 1379
      
      Opening hours:
      Monday – Thursday: 8.30 – 16.00
      Friday: 8.30 – 15.00

  • Kalø

    • Grenåvej 12, lok. H2.11 (see map)
      support.lokationer.st.it@au.dk
      Phone: 8715 1368
      
      Opening hours:
      Monday – Thursday: 8.00 – 15.30
      Friday: 8.00 – 15.00

  • Foulum

    • Blichers Allé 20, building C20, room 2046 (see map)
      support.lokationer.st.it@au.dk
      Phone: 8715 6068
      
      Opening hours:
      Monday – Thursday: 8.00 – 14.00
      Friday: 8.00 – 13.00

  • Årslev

    • Kirstinebjergvej 10, building 40C01 (see map)
      support.lokationer.st.it@au.dk
      Phone: 8715 8385
      
      Opening hours:
      Monday – Thursday: 8.00 – 16.00
      Friday: 8.00 – 15.00

  • Roskilde

    • Frederiksborgvej 399, building A, room A1.08 (see map)
      support.lokationer.st.it@au.dk
      Phone: 8715 5050
      
      Opening hours:
      Monday – Thursday: 8.30 – 15.00
      Friday: 8.30 – 14.30

  • Flakkebjerg, Slagelse

    • Forsøgsvej 1, building A, room A101 (see map)
      support.lokationer.st.it@au.dk
      Phone: 8715 1318
      
      Opening hours:
      Monday, Tuesday and Thursday: 8.00 – 15.00

  • Herning (use BSS-IT)

    • Building 8001, room 3113 (see map)
      bss.it@au.dk
      Phone: 8715 0933 (please use email)
      
      Opening hours:
      Monday - friday: 8.00 - 16.00

• Central administration

  • Helsingforsgade 10
    Building 5123, room 114
    adm.it@au.dk
    Phone: 8715 0955
    
    Opening hours:
    Monday - Friday: 8.00 - 15.00