Before contacting IT support

Please check serviceinfo.au.dk to see if the problems you are experiencing, are due to maintenance or operational problems at the AU systems.

  • Arts

    • Tåsingegade, Aarhus

    • Emdrup, Copenhagen

      • Tuborgvej 164, room A017 (see map)

        support.edu.it@au.dk

        Phone: 8716 1370

        Opening hours:
        Monday - Thursday: 8.30 - 15.30 (office hours 8.30 - 14.00)
        Friday: 10.00 - 15.00 (office hours 10.00 - 14.00)

  • Health

    • Personal requests

      • Bartholin, Aarhus

        • Wilhelm Meyers Allé 4 See map
          Building 1240 (main entrance)
          8000 Aarhus C

          Opening hours:
          Monday – Friday: 9.00 – 14.00
          NB! Closed on the 4th Thursday each month from 12-14 because of team meeting.

      • Tandlægeskolen, Aarhus

        • Vennelyst Boulevard 9 See map
          Building 1613, room 153

          8000 Aarhus C

          Opening hours:
          Monday – Friday: 9.00 – 14.00
          NB! Closed on the 4th Thursday each month from 12-14 because of team meeting.

      • Skejby

        • Palle Juul-Jensens Boulevard 99. See map
          Driveway 7, sign 17, the basement
          8200 Aarhus N

    • Email: health.it@au.dk

    • Phone: 8715 0922

      Opening hours:
      Monday - Thursday: 8.00 - 16.00
      Friday: 8.00 - 14.00
      NB! Closed on the 4th Thursday each month from 12-14 because of team meeting.

  • Aarhus BSS

    • Fuglesangs Allé, Aarhus

      • Building 2628, room M21
        bss.it@au.dk
        Phone 8715 0933

        Opening hours:
        Monday - Friday: 8.00 - 18.30
        Saturday: 8.30 - 15.30
        Sunday: Closed

        23 December 2019 - 6 January 2020
        Monday: 8-15
        Monday 23 December: 8-18.30
        Tuesday 24 December: Closed
        Wednesday 25 December: Closed
        Thursday 26 December: Closed
        Friday 27 December: 9-15
        Saturday 28 December: Closed
        Sunday 29 December: Closed
        Monday 30 December: 9-15
        Tuesday 31 December: Closed
        Wednesday 1 January: Closed
        Thursday 2 January: 8-18.30
        Friday 3 January: 8-18.30
        Saturday 4 January: 8.30-15.30

    • Bartholins Allé, Aarhus

      • Building 1322 (see map)
        bss.it@au.dk
        Phone 8715 0933

        Opening hours:
        Monday - Friday: 8.00 - 16.00

        23 December 2019 - 6 January 2020
        Monday: 8-15
        Monday 23 December: 8-16
        Tuesday 24 December: Closed
        Wednesday 25 December: Closed
        Thursday 26 December: Closed
        Friday 27 December: 9-15
        Saturday 28 December: Closed
        Sunday 29 December: Closed
        Monday 30 December: 9-15
        Tuesday 31 December: Closed
        Wednesday 1 January: Closed
        Thursday 2 January: 8-16
        Friday 3 January: 8-16

    • Herning

      • Building 8001, room 3113 (see map)
        bss.it@au.dk
        Phone 8715 0933 (please use email)

        Opening hours:
        Monday - Friday: 8.00 - 16.00
        On Fuglesangs Allé there are extented opening hours. You are welcome to call us for IT support.

        Tuesday 24 December 2019 – Wednesday 1 January 2020: Closed

        Please advert your enquiries to Bartholins Allé or Fuglesangs Allé

  • Science and Technology

    • Campus, Aarhus

      • Ny Munkegade 120, Building 1521, room 310 (see map)
        aarhus.st.it@au.dk
        Phone: 8715 4010

        Opening hours:
        Monday – Thursday: 8.30 – 14.30
        Friday: 8.30 – 12.30

    • Katrinebjerg, Aarhus

      • Åbogade 34, Hopper building 5346, room 028 (see map)
        aarhus.st.it@au.dk
        Phone: 8715 4010

        Opening hours:
        Monday – Friday: 9.00 – 13.00

    • Navitas, Aarhus

      • Inge Lehmanns Gade 10, 8000 Aarhus C, building 3210, room 03.205
        aarhus.st.it@au.dk
        Phone: 8715 4010

        Opening hours:
        Monday – Friday: 8.00 – 11.30 and 12.00-13.30

    • Silkeborg

    • Kalø

    • Foulum

    • Årslev

    • Roskilde

    • Flakkebjerg, Slagelse

    • Herning (use BSS-IT)

      • Building 8001, room 3113 (see map)
        bss.it@au.dk
        Phone: 8715 0933 (please use email)

        Opening hours:
        Monday - friday: 8.00 - 16.00

  • Central administration

    • Helsingforsgade 10
      Building 5123, room 114
      adm.it@au.dk
      Phone: 8715 0955

      Opening hours:
      Monday - Friday: 8.00 - 15.00