If you want to get in touch with a student counsellor, you are always more than welcome to reach out to us either by phone, email or stopping by our office.
We have office hours three times a week. You do not have to book an appointment beforehand but simply drop in within one of our office hours. There might occur changes in our office hours, so we encourage you to stay updated on our website where any changes will be stated.
When writing to our email, please always use your AU mail. We try to respond to all emails as soon as possible and within 7 working days.
Office hours week 49 - Monday the 5th of Dec. to Friday the 9th of Dec.:
|Weekday||Office hours||Phone hours||Counsellor|
|Wednesday||9 - 11||11 - 12||Magnus Gaarde Neigaard|
|Thursday||10 - 12||12 - 13||Nanna Nielsen|
|Friday||13 - 15||15 - 16||Olivia Kjeldsen|
The more information you're able to provide about your situation, the better we will be able to help you.
We respond within 7 days if possible.
When contacting us via email, it is important that you always use your AU email account. This is to ensure that your personal data are protected in the best possible way, as AU’s email system is a secure system, and to ensure faster processing of your enquiries.
In order to protect your personal data in the best possible way, we will send all replies to your email enquiries to your AU email account.
You can contact any of us for help - but each of us has an academic specialisation. If we can't answer your questions, we will normally be able to direct you to someone who can.