Email and IT

IT and support

You find IT support (print and copy, selfservice, etc) for students here.

Before you contact IT-support, please check serviceinfo.au.dk to see if the problems you experience are caused by maintenance or interruptions in AU's systems.  

Your AU-email

It's very important that you often check your AU-email (studentnumber@post.au.dk).

All written information between AU and your takes place to/from your AU-email.

You can access your AU-email through mitstudie.au.dk/en.   

You find manuals for setting up your AU-email and FAQ here.

Brightspace – AU’s new learning platform

From the autumn semester 2021, Brightspace will replace Blackboard as AU’s shared learning platform.

Brightspace will be where you access your courses, communicate with teachers and fellow students and find material and other relevant course-related information.

On this page, you can read more about Brightspace and how to get started: 
studypedia.au.dk/en/technical-guides/brightspace/