If you find yourself in an unusual situation that prevents you from complying with the rules of your degree programme, you can apply for dispensation. Dispensation may relate to the rules about the number of examination attempts, the conditions for an examination as described in your academic regulations, or the maximum period of study.

The university may grant dispensation from the rules only when exceptional circumstances apply. So to enable the university to assess your application, it is important that you state the reasons for your application and enclose relevant documentation for the exceptional circumstances in question.

How to apply

It is a good idea to contact a student counsellor before applying for dispensation. Your student counsellor can help you to get a clear idea of your situation and give you the best possible basis for making your decision. Find your student counsellor

Applications must be submitted via mystudies.au.dk: Application for exemption

As a minimum your application must:

  1. Be submitted in writing, stating the reasons for the application
  2. State the rule to which your application relates, as well as what you wish to achieve
  3. Include documentation for the exceptional circumstances that justify the application
  4. Include your name and student registration number

Remember to save your receipt
You will receive a receipt on your AU mail. The receipt is your proof that you have submitted your application.

Keep an eye on your AU email
If the university have any questions or need further details, they will contact you via your AU email address. If you don't answer, your application will be treated on the basis of the information you have submitted.

Response to your application

When your application for dispensation has been processed, you will receive a decision on your application via your e-Boks or AU email.

If we need additional information in order to make a decision on your case, you will be contacted via your AU email.

We will process your application as soon as possible, but be aware that it can take up to eight weeks (July not included). So we recommend that you apply well in advance.

What are exceptional circumstances?

Exceptional circumstances:

  • Are typically external in origin and unpredictable, things which are beyond your control
  • Is something individual, i.e. something that affects you alone, and typically does not affect other students
  • Have in general a scope and timing that prevents you from complying with a given rule
  • Must be documented

Events which occur frequently or commonly among students will not normally be considered exceptional circumstances.

When you apply for dispensation, you must prove that you were unable to comply with the rule in question owing to exceptional circumstances. You must account fully for these exceptional circumstances, and you must enclose relevant documentation to verify your account.

Circumstances which are within your control or which could have been planned for cannot be considered exceptional. Here are some examples of circumstances which cannot be considered exceptional:

  • delays due to public transport
  • delays in uploading an assignment via the digital exam system
  • your desire to go on a skiing holiday
  • the offer of an exciting job or an amazing internship

Circumstances that are frequently occurring or common among students, will not normally be considered as exceptional

Doctor’s certificates

If you are applying for dispensation because you have a medical condition or illness that affects your ability to complete your study programme on the terms and conditions that are generally applicable, you need a doctor’s certificate.

Paying for the doctor' certificate is your own responsibility.

The purpose of a doctor’s certificate is to demonstrate how, to what extent and for how long your medical condition or illness will affect your ability to study/take exams.

A doctor’s certificate must answer the following questions:

  • How does your medical condition/illness affect you?
    The doctor must describe how your medical condition/illness affects your ability to carry out your study programme, including exams and comply with applicable rules . The doctor is not obliged to mention the medical condition or illness in question, but it is important that he/she describes the way in which it affects you, so that the university can decide whether there are grounds for granting you dispensation.
  • To what extent are you affected?
    The doctor may also provide an assessment of the extent to which your ability to study is affected (e.g. whether you are completely unable to study for a certain period, or whether you can study part time). The prognosis may also be relevant – is there a chance of improvement?
  • How long have you had the problem?
    It is also important that the doctor states the period in which you have been ill, and perhaps how long the illness is expected to last.

These questions must be answered in relation to the rule from which you are applying for dispensation. The doctor must also state which information comes from their own examination, and which information comes from a consultation with you, from a third party, from your medical records, or from other sources.

The following information must also be included:

  • Your name, civil registration number and address.
  • The doctor’s name, official ID, company address and qualifications.
  • Information about who your family doctor is.
  • The date and the doctor’s signature.

The significance of doctor’s certificates

A doctor’s certificate is a medical assessment whose purpose is to give the university grounds for deciding whether you should be granted dispensation. The university are obliged to consider doctor’s certificates, but do not have to follow the doctor’s recommendations (if any are made).

If the university do not feel that they have sufficient evidence to assess your case, they may ask you to send further documentation. The university will not contact your doctor.