If, after an exam, you feel you have been treated unfairly, you may consider submitting an examination appeal.
Before doing so, you should clarify what you want to achieve by filing a complaint.
If you are considering appealing the assessment of your exam, it may be a good idea to ask the examiner for a more detailed evaluation of your work before submitting an appeal.
Your examiner can help clarify what aspects were emphasized in the assessment.
However, you should be aware that the examiner is not obliged to provide feedback before the complaint deadline.
If you have taken an oral exam, it is a good idea to write down everything you can remember as soon as possible.
It is also advisable to keep any notes from your preparation time prior to the oral evaluation.
You may submit an appeal about the following aspects of an exam:
You cannot file a complaint about supervision and/or teaching in an exam complaint. Issues of this kind should instead be addressed in course evaluations or raised with the head of studies for your programme.
Submit your examination appeal here.
It is recommended that you provide a justification for your appeal. This improves your chances of success if it is clear what you are complaining about and why.
It may be helpful to review any marking guidelines and the learning objectives for your course when writing your justification.
Your appeal must be submitted no later than 2 weeks after the assessment has been published.
Processing an exam complaint typically takes 2–3 months (July is not included).
You have the right to continue your studies while your appeal is being processed, including taking a re-exam if you failed.
You do not need to wait for the outcome of your appeal before taking a re-exam.
If the appeal results in a better outcome than the re-examination, the higher grade will be the one that counts.