Student counselling

Due to the coronavirus, the student counsellors and Aarhus BSS Student Services will be closed for personal enquiries.

An FAQ for students at Aarhus BSS has been set up to answer the most frequently asked questions which apply to Aarhus BSS students.

In the AU FAQ, you will find answers to the questions that apply to all AU students. You can also chat with a student counsellor. The chat is open all weekdays from 8 to 16.

If you can’t find an answer to your questions in the “AU FAQ” or the “FAQ for students at Aarhus BSS”, you are welcome to contact us.

Write to Aarhus BSS Student services

Aarhus BSS Student Services would like to help you if you have any practical and administrative questions about your degree programme.

On the basis of the authorities' instructions regarding coronavirus, we will be closing Aarhus BSS Student Services up to and including 27 March 2020. However, we will be answering emails on a daily basis. 

If you have questions, please write to: studentservices.bss@au.dk

When you contact us by email, you must use your AU email. AU's email system is a secure system, and it provides you with the best protection for your personal data.

This is also why we will always reply to you using your AU email.

Write to your student counsellor

The student counsellors' offices are closed up to  and including 27 March 2020. This means that you cannot call us or meet us in person. However, we will answer emails on a daily basis.

If you have any questions, please write to:

When you contact us by email, you must use your AU email. AU's email system is a secure system, and it provides you with the best protection for your personal data.

This is also why we will always reply to you using your AU email.

Student welfare counsellors - Aarhus BSS

You are welcome to contact the student welfare counsellor for your degree programme. We will answer our phones and emails on all weekdays within normal working hours.

When you contact us by email, you must use your AU email. AU's email system is a secure system, and it provides you with the best protection for your personal data.

This is also why we will always reply to you using your AU email.