Using AU mail whilst abroad

Please note that, for security reasons, you cannot use an email client to send or receive AU emails if you are outside Denmark. An email client is typically an app (such as Outlook) that is installed on your phone, tablet or other device.

You will be able to open the email client, but you will not see emails you’ve received whilst abroad, and you will not be able to send emails using the email client. Emails that you send from an email client whilst you are abroad will not reach the recipient.

If you want to use your AU email outside Denmark, you have two options:

  • Webmail. Your AU email will work as usual if you use webmail. Just go to and sign in.
  • VPN connection. If you are using a VPN connection, you can use your email client as usual. Read more about how to install a VPN