Access to a shared mailbox
In AU's serviceportal you can require access for a shared mailbox
Shared mailbox: Enter the email address to search for the shared mailbox
Acess type:
- Mailbox access only (only access for opening and read in shared mailbox)
- Mailbox access and send from mailbox (in addition you have access to sending from shared mailbox)
Access Reason: Provide a reason for the requested access
An email will automatically be send to Mailbox Owner, who can approve or reject. You will be notified when Mailbox Owner has reacted.
When access has been approved you need to assign the shared mailbox to outlook
- Open and use a shared mailbox in Outlook
- Open a shared Mail, Calendar or People folder in Outlook for Mac
Removing access
For removing an access to a shared mailbox, you need to contact your local IT-Support