Find a guide for logging into WISEflow here.

Should you encounter any problems when logging on to WISEflow, please contact Aarhus BSS IT-support

We recommend that you use Chrome or Firefox for accessing WISEflow. The two latest versions of the browsers are supported by WISEflow. Read more about supported browsers here.

It is important that you, prior to your exam, check that your browser is updated. At worst, you may not be able to submit your exam paper in WISEflow.

• You must have installed the latest version of the lockdown browser on your computer.
• You need to make sure your computer meets the system requirements which are described on WISEflow's own support page.

REMEMBER!

• It is your responsibility to ensure that your computer is updated as described above and is compatible with the digital exam program.
• You are also in charge of installing an updated antivirus program on your computer. (PC)
• You should let your antivirus program do a “full scan” of your hard drive prior to the exam and preferably also the day before the exam. (PC)
• You are allowed to run Windows from a Windows To Go USB. It is your responsibility to ensure that this works at the start of the exam. The invigilators in the exam room cannot provide support for this.

No you are not allowed to bring tablets/iPads, e-readers or an extra monitor to an exam. You are only allowed to bring one laptop computer (PC or Mac).

To prepare for the digital WISEflow exam, it is a good idea to go through the following checklist:

• Do you have access to the wireless network Eduroam on your computer?
• Have you updated the operating system on your computer?
• Have you installed and updated your browser? We recommend that you use Firefox or Chrome.
• Do you know how to make a single pdf-file of your exam paper? (Not relevant at FLOWlock exams - WO og WOMC)
• Did you try out the demo exam (Demoflow) in WISEflow? (See FAQ below)
• Do you have access to the exam flow in WISEflow (approximately 1 week prior the exam)?
• Did you read the guideline for the exam type in question in the left side menu below Digital Exam > Guidelines.  

Only for FLOWlock exams (WO og WOMC)

• Did you install the latest version of the lockdown browser?
• Did you read the guideline for FLOWlock exams (WO og WOMC) in the left side menu below Digital Exam > Guidelines.  

The start and end times of your exam are listed in the exam schedules, which you will find in the menu below “Exam” and “Exam Schedules”. The times are in official Danish time, CET/CEST (Central European Standard Time).

You can also see the start and end times of your exam in WISEflow, but you should be aware that WISEflow retrieves time zone settings and time from your computer's settings. This means that if you are or have been in e.g. Nuuk, and your computer is set for West Greenland Standard Time, your computer's clock – and thus the start and end times in WISEflow – will not be consistent with official Danish time (e.g. Danish time: 12.00, Nuuk – Time: 08.00).

On many computers, the time is set automatically according to the time zone in which the computer is located. If your computer does not do this automatically, you should be aware of changing the time zone when moving between time zones in order for the deadlines in WISEflow to reflect the Danish exam time.

WISEflow synchronizes the time in relation to the user's time zone when the flow is opened, so make sure to close and reopen the flow or log out and back on WISEflow, if you move between time zones or manually change the time zone on your computer.

Please notice that the demoflow runs at a lower security level than the real exam which means that it is possible to cheat when using the demo version but not the exam version.

It is recommended that you set up WISEflow to send you e-mails with notifications, so that you automatically receive emails from WISEflow, e.g. when you are registered for an exam.

1. Log on to WISEflow.
2. Click on your name in the upper right-hand corner and select "Edit profile".
3. Select the "Email" tab and turn on "Receive notification" next to the desired email address(es). You may also add a new email address.
4. Click "Save settings".
5. To ensure that you receive emails from WISEflow, click the "Send testmail" button. If you do not receive an email from WISEflow, you should check your spam/junk filter.  If the email is caught by your spam filter, you should mark the email as “not junk/spam” in order to receive future emails from WISEflow directly in your inbox.

FLOWlock is a special type of flow in WISEflow, which is tailored to on-site examinations, where the exam paper must be completed and submitted within a specific time frame, with only limited or no aids and under supervision.

A FLOWlock exam (WO or WOMC) takes place entirely within the lockdown browser, where you will get access to a built-in text editor which limits your access to all other programmes on your computer while the flow is active.

To take a FLOWlock exam, you must download, install and test the lockdown browser. Click on your name in the top right-hand corner in WISEflow and select "Edit profile".  On the "System Requirements" tab you can download and test the browser. Here you will also be able to see if your computer meets the minimum requirements.

It is important that you do this well ahead of the date of the examination in order to prevent any problems, e.g. shortages on your computer, trouble with the lockdown browser or getting access to the demoflow.

For detailed information about FLOWlock, see the guidelines for WO and WOMC exams in the left side menu below Digital Exam > Guidelines.  

If you have to hand in a paper as part of a group, you must follow these guidelines for group exams.

When attending on-site exams, you are required to be present in the examination room stated on the exam plan. This means that you are not allowed to submit an exam paper if you are not present in the actual exam room. Submissions made outside the examination room will be treated as attempts of cheating and will be reported.

If you are registered for an on-site exam and decide in advance not to take it, you should either deregister the exam within the time limit or refrain from appearing at the exam. Absence from an exam will be registered as a used exam attempt and will give you access to registering for the reexamination. See also Exam registration and withdrawal in the left-hand menu.

Consequences of cheating at exams

It is your responsibility to stay informed about the traditions within your subject field and the code of ethics. Violating these rules is a serious matter and may be so severe that it must be treated as exam cheating.

The consequences of cheating at exams are specified in the Rules regarding disciplinary measures for students. Attempts at cheating at exams will be dealt with in accordance with the rules on exam cheating no matter whether the attempt at cheating is successful or whether you actually intended to cheat. The rules on exam cheating are applicable irrespective of the type of examination.

Find more information in the left side menu under 'Exam cheating'

Contact Aarhus BSS IT-support
Mail: bss.it@au.dk
Phone +45 87150933
See the opening hours of Aarhus BSS IT-support.

Alternatively, you may contact the WISEflow support directly:
Margit Grønborg
Mail: bss.it@au.dk
Direct phone: +45 2166 9688

NOTE:
If you experience problems with uploading and handing in your exam paper in WISEflow in connection with a take-home assignment, you should send your paper to the following email: bss.exam@au.dk.

Your exam paper must be sent to the email within the deadline for submission, and it must comply with the requirements for file format and size. See the description of format/size in the FAQ below.

If you have sent your exam paper to the email bss.exam@au.dk, you must at the same time apply for an exemption to have your paper forwarded for assessment. You do this via mystudies.au.dk below > "Applications”.

Note that even if you have sent your exam paper to the email within the exam deadline, it is not sure that your application for exemption will be met.

You must submit your exam paper in WISEflow prior to the exam end time. The exam flow will be closed immediately when the exam deadline expires. It is therefore important that you generate a PDF file and start submitting your exam paper approximately 10 minutes in advance of the exam end time.

When submitting your paper in WISEflow remember the following:

• Start uploading your exam paper in good time before the exam deadline. File size and your Internet connection affect how much time it takes to upload your exam paper.
• Please note that WISEflow automatically logs off if the page has been open for a long period of time. It may therefore be necessary for you to log on to WISEflow again before you can submit your exam paper.
• Remember that there may be fields on the cover sheet that you must fill in before you can submit your exam paper.
• Check that you have uploaded the correct file before you click the button Click here to submit. 
• Remember that your paper has not been submitted until you have clicked the button Click here to submit.
• Remember to click the Request receipt button after submitting.
• Note that if you during the exam decide to hand in a blank paper, your should click the Submit blank button. Please do NOT upload a blank paper.

It appears from the digital exam code whether you are allowed to use the internet during the exam for information searching. (In WOA, WOMC and WO exams, you are not permitted to use the internet.)

The internet may NEVER be used to communicate with others in or outside the exam room. All communication services and file sharing services on your computer (email, Messenger, Skype, Dropbox, etc.) MUST therefore be closed during the entire exam.

A number of exams at Aarhus BSS are conducted as completely anonymous exams. At these exams, the assessors will not be able to see your name or student registration number in WISEflow, but simply a random participant index number.

At these exams you can see your participant index number in the window that opens when you click the Preview the cover sheet button in the exam flow after the exam has begun. 

At FLOWlock-exams your participant index number will appear in the header of the FLOWlock-browser and it will automatically be inserted on all pages of your paper.

No, the exams are digital (unless the instructions for a specific exam allow you to hand in handwritten graphs and figures). 

At digital exams, you can digitize hand-drawn graphs, figures, illustrations, etc. and attach these to your paper. Digitisation can take place by means of:

• The built-in camera in your computer
• An external webcam
• A handheld scanner

You can attach the digitised material as supplementary material or insert in it your paper.

At FLOWlock-exams you should use the built-in functionality in FLOWlock to activate the webcam in you computer or an externally connected webcam and take pictures of your appendices (you cannot use a scanner). You may also make a free-hand drawing in the built-in drawing tool. Before the exam, you may try out the webcam and the built-in drawing tool in the FLOWlock demoflow in WISEflow.

Read more about the digitisation of appendices in this guide.  

At some FLOWassign-exams, you may hand in handwritten appendices. Follow the directions of the exam supervisors.

If during an on-site exam or a take-home assignment, you decide not to submit your assignment, you must click “Submit blank” in Wiseflow without uploading anything.

The system will register that you do not wish to submit an assignment, and you will be registered for one examination attempt. In the Self-service system, you will see an FE (left exam) next to the exam.

If you are registered for an on-site exam and decide in advance not to take it, you should either deregister the exam within the time limit or refrain from appearing at the exam. Absence from an exam will be registered as a used exam attempt and will give you access to registering for the reexamination. See also Exam registration and withdrawal in the left-hand menu.

If you need to use the screen reading programs in connection with the exam assignment, which is handed out in WISEflow, you must:

1) Download the exam assignment to your own computer and

2) open the file with Adobe Acrobat Reader.  

Read more about what happens if the internet connection fails during an exam in this guideline.

If you have questions regarding your exam paper, e.g. if you have discovered that your exam paper was not handed in correctly, you may contact BSS Study Service. You will find contact details for BSS Study Service here.

Shortly after you have handed in your exam paper, you will be able to see what you have handed in (except at multiple-choice exams). You simply enter the exam flow where you can see when your paper has been uploaded and you can read or download your paper and comments to it, if the assessors have chosen to share their comments with you.